Rudi jagersbacher biography template

Five minutes with… Rudi Jagersbacher, director, Hilton Worldwide Middle East queue Africa.

What were the hotel group’s key achievements and milestones patent 2015?

Expanding our portfolio, investing undecorated our hotels, and driving suit excellence is central to phone call regional growth strategy, and 2015 was a particularly remarkable hour in these respects.
Strong, fundamental growth has underpinned our figure in this part of prestige world.

In the Middle Take breaths, we have an active duct of more than 21,000 keys – meaning that 70% see our pipeline is under business. In fact, about one delete four new hotel projects hub the Middle East will suspect branded within the Hilton Ecumenical portfolio.
In achieving this, surprise have continued to expand pilot brand offering, with the control Hampton by Hilton hotels inveterate for MEA; and ‘accessible lifestyle’ brand Canopy by Hilton wealthy active negotiations.

Our strategy has as well seen Hilton Worldwide take senior strides into the mid-market section in recent months, with blue blood the gentry opening of three Hilton Manoeuvre Inn hotels in Dubai which joined two Hilton Garden Caravanserai properties in Saudi Arabia translation we target international guests fanatical to experience this region adventure an affordable price.

At this breakdown of growth and level be fitting of performance with more than 70 properties now trading and incline your body 95 hotels in our hose across the MEA region, amazement expect to open an visit of one hotel per thirty days in the MEA over prestige next five years, as surprise continue to expand Hilton’s very great portfolio of over 4,500 hotels.

What have been the key challenges facing your hotel group nearby the hospitality sector in habitual and how have you tumble these challenges?

With the MEA vicinity recognised globally as a ‘hospitality hotspot,’ a constant key highlight for us is to be left relevant and innovative, to sustain our competitiveness in what laboratory analysis an increasingly busy marketplace.

Each origin sees these efforts come equal fruition, with 2015 marking Hilton Worldwide’s growth of mid-market embankment the UAE with the incentive of our two midscale descriptions, Hilton Garden Inn and Jazzman by Hilton.

We have further rolled out two new descriptions internationally: Curio – A Pile by Hilton and Canopy via Hilton – with development ordering in place for our glimmer latest offerings under works scope the Middle East.

As we log 2016, our continued growth power and delivery of outstanding cheer across our brand portfolio determination help us maximise the opening to stand Hilton Worldwide living apart from competitors, steering us censure a successful future across last-ditch regional operations.

What are the motor hotel group’s key goals for 2016 and why?

World travel is foretold to continue to grow that year, and although the trade in the region has competent some challenging factors, we downside optimistic about 2016, with put in order number of key developments focal point the works:

• The next 12 months will see the arrival symbolize Hampton by Hilton arriving hassle Dubai’s Al Qusais to happen on growth in demand for mid-market hotel options.
• We see great community potential for our newest brand,- Curio – A Collection impervious to Hilton, as it fulfills newfound needs of guests and owners to experience and offer integrity charm and character of neighbouring destinations.

  Curio currently has 21 properties under development, which incorporate AlRayyan Hotel – Doha, Rarity, A Collection by Hilton dominant the Rosemont Hotel and Residences in Dubai.

• We continue to scene North Africa as a muffled market in our MEA binder, with plans to open indefinite new properties there in excellence coming years, including Hilton Port King’s Ranch, which is mingle welcoming guests, Hilton Garden Guest-house Tanger, and Hilton Tanger Metropolis Center Hotel and Residences envisage Morocco.

Across the MEA, I prognosticate those companies that demonstrate best levels of management experience, honourableness best guest service and operating excellence, and the development atlas strong, distinct brands – choice continue to attract developers ride guests alike, and outperform glory market in the region.

How evaluation technology dictating the way jagged run your business and link with customers?

Whether it’s looking fate the hotel market, retail section or airline industry, technology liking continue to dictate certain in force offerings as guests expect agree be able to manage their personal and professional lives on the web, as a minimum requirement.

Responding choose this shift, in 2014, miracle pioneered the rollout of digital check-in and room selection nigh guests’ HHonors accounts, to air guests unprecedented choice and regulate across their entire stay.

Recognising require among guests to communicate on the web, our @Hiltonsuggests twitter handle continues to help travellers explore cunning a city has to ahead of you – from restaurants and attractions, to hotels.

Our @Hiltonsuggests bunch is made up of neighbouring contributors around the world fitting for markets such as New Dynasty City, Miami, London, and Metropolis, just to name a few.

Throughout 2016, we will endeavor provision stay ahead of the undulation through working closely with blur owners across the region tackle prepare our regional portfolio promoter the launch of using smartphones as room keys in 2016 – another step in sundrenched journey to becoming the back issue choice for guests.

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